Terms and Conditions

Our Terms and Conditions

The following information is intended for you as a customer and user of the Vidalista.shop online shop. The terms and conditions are an important part of your purchase from us and must be accepted prior to any transaction. You agree to the terms and conditions by ticking the appropriate checkbox(es) during the ordering process. We are required by law to obtain your agreement to these terms and conditions in order to ensure proper use of our website and products.

Age Restriction and Residence

To make a purchase on Vidalista.shop you must be at least 18 years old and reside in the place of residence you specified when placing the order. Your payment details (e.g. credit card information) are checked by us during the ordering process to ensure that you are the cardholder and that the card is not stolen.

your information

It is your responsibility to ensure that the information you enter is correct and free of errors. Vidalista.shop accepts no responsibility whatsoever for lost orders due to incorrect address details. By clicking on the corresponding checkbox(es) in the order process, you confirm the correctness of the address and contact details you have provided.

E-mail address

Please ensure that you use a current and correct email address when ordering. We use this email address to contact you in the rare case of queries. If we have trouble getting in touch with you, delivery may be delayed.

Deliveries and undelivered orders

We always try to process and send your delivery as quickly as possible. Based on our experience, we would like to point out that our delivery times can usually take 7-14 days, which is often due to influences outside of our business. If you feel you are waiting too long for a shipment, please email us at service at vidalista dot shop

Refunds, returns, damaged or incomplete orders

Should a delivery not have taken place to your satisfaction, e.g

1. Corrupt Content
2. incomplete content
3. Request for return or exchange

please email us first of all service at vidalista dot shop and we will help you with your request. For quality control, we check every outgoing delivery several times.


The protection of your personal data is our top priority. Vidalista.shop will never publish, share or use your information for any purpose other than fulfilling your order. Our site, and in particular the ordering process, is protected throughout with 256-bit SSL encryption.

make contact

If you wish to contact us, please email us at the following address. We try to answer all inquiries within 24 hours.

Email: service at vidalista dot shop.
Business: Vidalista.shop, Europe